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Short, accurate answers for the things RunSignl actually does today. Every article is written against the product as it currently ships, and carries the date it was last checked.
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Getting started
What RunSignl is, how to set your workspace up, and how work moves through it.
- What is RunSignl? RunSignl turns evidence from real posts into ideas, content you can make, and help with your audience — without ever publishing on your behalf.
- Getting started with your RunSignl workspace What happens between your invite and your first working workspace — setup, the first read of your account, the tour, and where each area of the product lives.
- How the RunSignl content workflow works The real statuses a piece moves through — Idea, Draft, In review, Approved to create, In production, Ready to post — and what each one commits you to.
From signal to content
Benchmarks, Inspiration, and turning what you learn into pieces you can actually make.
- How do benchmarks and Inspiration help me? Benchmarks show you posts that beat their own creator's normal results, Intelligence shows the numbers behind your own, and Inspiration is where you keep what is worth recreating.
- How do I turn an idea into content? The path from a piece of evidence or a suggestion to a finished package you can film — and what happens at each hand-off.
- How does the 30-day plan work? What the Plan page does — writes a month of pieces at your posting rate, each already briefed — and the one thing it deliberately does not do.
Engage
Connecting Instagram, replies to comments, DMs and story replies, and keyword automations.
- How do I connect Instagram to RunSignl? Connecting an Instagram account in Engage so replies and automations can act on it — what you authorise, what RunSignl never sees, and how to fix a connection that did not finish.
- How does Reply Assistant work? How RunSignl reads what comes in, decides what deserves a reply, drafts it in your voice, and what it refuses to answer on its own.
- How do I control comment, DM and story replies? Each surface has its own level — Off, Suggest replies, Auto-answer routine ones, or Auto-answer most eligible — and turning one up never changes another.
- How do Engage Quick Starts work? Quick Starts name an outcome and set up the real thing behind it, so you never have to learn the words "trigger" or "autonomy level" first.
- How do RunSignl automations work? Keyword automations send a DM when someone comments or replies to a story — how to build one, what the statuses mean, and why saving one does not make it live.
- What is Needs review? The one place things wait for your judgment — what lands there, why, and what happens when you press Send or Skip.
Your workspace
Access, roles, and working with other people.
- How do I add a collaborator? Giving someone else access to your workspace — including the one requirement that surprises people: they need a RunSignl account already.
- Switching workspaces and what each role can do Moving between workspaces you belong to, and exactly what Owners, Editors and Viewers are able to do in each one.
Beta and support
Sending feedback, reporting a bug, and fixing common problems.